Payed for app still have adds and game freezes

So disappointed and I feel like I got ripped off. Payed for app to get rid of adds. Game kept freezing so tried reinstalling it now it freezes and I have adds which it wants me to pay again to get rid of. Not to mention I tried to contact the company. That page also freezes so that you cant send a message to address any problems.

Amos40 about Word Search Colorful, v4.98.40